It is our aim to be able to answer any questions or concerns any members of our community may have.  We would always prefer to do this by having a face to face conversation.  We strongly believe that by sitting down together we will be able to resolve any difficulties or challenges - we have worked successfully with many families in this way.

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Should you wish to make a complaint then the process is explained in the complaints policy below.  This includes complaints for parents of pupils who have Special Educational Needs and Disabilities (SEND). For any concerns around pupils with SEND please contact our SENCO Miss Claire Tanner in the first instance. You can phone the school office on 01271 863463 or by emailing her on ctanner@ilfracombe-jun.devon.sch.uk.